/* ============================================================
 *  官网前台样式（所有前台页面共用）
 * ============================================================
 *  ★ 改配色只需要改下面 :root 里的变量值，全站自动生效：
 *    --primary        主色（按钮/高亮/图标/导航选中），当前为绿色
 *    --primary-dark   主色深色（按钮悬停）
 *    --primary-light  主色浅底（标签/徽章背景）
 *    --charcoal(-deep) 深色底（页脚等深色区域）
 *    --bg-gray        灰色板块背景
 *    --radius         圆角大小
 *
 *  样式按页面板块分区（搜索"====="快速定位）：
 *    顶部导航 → 轮播 → 通用板块 → 新闻 → 视频 → 门店统计 →
 *    社会责任 → 爱心文化 → 品牌墙 → 页脚 → 新闻列表/详情 →
 *    门店页 → 关于页 → 人才招聘 → 表单卡片 → 供应商优势 →
 *    导航下拉菜单 → 发展历程 → 企业荣誉 → 投诉处理 → 客诉公示 → 响应式
 * ============================================================ */

/* ===== 颜色变量 ===== */
:root {
  --primary: #1a9c5b;
  --primary-dark: #0e7c46;
  --primary-light: #e8f7ef;
  --charcoal: #1f2d24;
  --charcoal-deep: #17301f;
  --text: #333;
  --text-light: #777;
  --bg: #fff;
  --bg-gray: #f6f8f7;
  --danger: #d9534f;
  --radius: 10px;
  --shadow: 0 4px 18px rgba(0, 0, 0, 0.08);
}
* { margin: 0; padding: 0; box-sizing: border-box; }
body {
  font-family: "PingFang SC", "Microsoft YaHei", "Helvetica Neue", Arial, sans-serif;
  color: var(--text);
  background: var(--bg);
  -webkit-font-smoothing: antialiased;
}
a { text-decoration: none; color: inherit; }
img { max-width: 100%; display: block; }
.container { max-width: 1200px; margin: 0 auto; padding: 0 20px; }

/* ===== 顶部导航 ===== */
.navbar {
  position: fixed; top: 0; left: 0; right: 0; z-index: 100;
  background: rgba(255, 255, 255, 0.96);
  backdrop-filter: blur(8px);
  box-shadow: 0 1px 0 rgba(0, 0, 0, 0.06);
  transition: box-shadow 0.25s;
}
.navbar.scrolled { box-shadow: 0 2px 14px rgba(0, 0, 0, 0.1); }
.nav-inner {
  max-width: 1280px; margin: 0 auto; padding: 0 24px;
  height: 68px; display: flex; align-items: center; justify-content: space-between;
}
.logo { display: flex; align-items: center; gap: 10px; font-weight: 700; font-size: 20px; }
.logo-img { height: 44px; width: auto; max-width: 180px; object-fit: contain; }
.logo-mark {
  width: 36px; height: 36px; border-radius: 9px;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: #fff; display: flex; align-items: center; justify-content: center;
  font-size: 17px; font-weight: 700;
}
.logo small { display: block; font-size: 10px; color: var(--text-light); font-weight: 400; letter-spacing: 1px; }
.nav-menu { display: flex; align-items: center; gap: 6px; height: 100%; }
.nav-menu a {
  position: relative; height: 68px; display: flex; align-items: center;
  padding: 0 16px; font-size: 15px; color: #444; transition: color 0.2s;
}
.nav-menu a:hover, .nav-menu a.active { color: var(--primary); font-weight: 600; }
.nav-menu a.active::after {
  content: ""; position: absolute; left: 16px; right: 16px; bottom: 12px;
  height: 3px; border-radius: 2px; background: var(--primary);
}
.nav-extra { display: flex; align-items: center; gap: 14px; }
.btn-supplier {
  border: 1px solid var(--primary); color: var(--primary);
  padding: 6px 14px; border-radius: 20px; font-size: 13px; transition: 0.2s;
}
.btn-supplier:hover { background: var(--primary); color: #fff; }
.nav-toggle { display: none; background: none; border: none; font-size: 24px; color: var(--primary); cursor: pointer; }

/* ===== 轮播 Banner ===== */
.banner { position: relative; height: 78vh; min-height: 480px; max-height: 720px; overflow: hidden; margin-top: 68px; }
.banner-slide {
  position: absolute; inset: 0; opacity: 0; transition: opacity 0.9s ease;
  background-size: cover; background-position: center;
}
.banner-slide.on { opacity: 1; }
.banner-slide .banner-text {
  position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%);
  text-align: center; color: #fff; text-shadow: 0 2px 14px rgba(0, 0, 0, 0.35);
}
.banner-slide h2 { font-size: 52px; letter-spacing: 6px; margin-bottom: 18px; }
.banner-slide p { font-size: 20px; opacity: 0.92; letter-spacing: 3px; }
.banner-dots {
  position: absolute; bottom: 26px; left: 50%; transform: translateX(-50%);
  display: flex; gap: 10px; z-index: 5;
}
.banner-dots span {
  width: 26px; height: 5px; border-radius: 3px; background: rgba(255, 255, 255, 0.45);
  cursor: pointer; transition: 0.3s;
}
.banner-dots span.on { background: #fff; width: 40px; }
.banner-arrow {
  position: absolute; top: 50%; transform: translateY(-50%); z-index: 5;
  width: 46px; height: 46px; border-radius: 50%; border: none; cursor: pointer;
  background: rgba(255, 255, 255, 0.25); color: #fff; font-size: 20px;
  transition: 0.2s; display: flex; align-items: center; justify-content: center;
}
.banner-arrow:hover { background: rgba(255, 255, 255, 0.5); }
.banner-arrow.prev { left: 26px; }
.banner-arrow.next { right: 26px; }

/* ===== 通用板块 ===== */
.section { padding: 76px 0; }
.section.alt { background: var(--bg-gray); }
.sec-head { text-align: center; margin-bottom: 44px; }
.sec-head h2 { font-size: 32px; letter-spacing: 3px; color: #222; }
.sec-head .en { font-size: 13px; color: #9ab5a6; letter-spacing: 4px; text-transform: uppercase; margin-top: 8px; }
.sec-head .line { width: 46px; height: 3px; background: var(--primary); margin: 14px auto 0; border-radius: 2px; }

/* ===== 新闻 ===== */
.news-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 26px; }
.news-card {
  background: #fff; border-radius: var(--radius); overflow: hidden;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06); transition: 0.25s; cursor: pointer;
  display: flex; flex-direction: column;
}
.news-card:hover { transform: translateY(-6px); box-shadow: var(--shadow); }
.news-card .pic { height: 200px; overflow: hidden; }
.news-card .pic img { width: 100%; height: 100%; object-fit: cover; transition: 0.4s; }
.news-card:hover .pic img { transform: scale(1.06); }
.news-card .info { padding: 20px 22px 24px; flex: 1; display: flex; flex-direction: column; }
.news-card .meta { display: flex; gap: 12px; font-size: 12px; color: var(--primary); margin-bottom: 10px; }
.news-card .meta .date { color: #aaa; }
.news-card h3 { font-size: 17px; line-height: 1.5; margin-bottom: 10px; color: #2c2c2c; }
.news-card p { font-size: 14px; color: var(--text-light); line-height: 1.7; flex: 1;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }

/* ===== 加载更多按钮 ===== */
.load-more-wrap { text-align: center; margin-top: 38px; }
.load-more {
  background: #fff; border: 1px solid var(--primary); color: var(--primary);
  padding: 11px 44px; border-radius: 26px; font-size: 14.5px; letter-spacing: 2px;
  cursor: pointer; transition: 0.25s; font-family: inherit;
}
.load-more:hover:not(:disabled) { background: var(--primary); color: #fff; box-shadow: 0 6px 16px rgba(26, 156, 91, 0.35); }
.load-more:disabled { border-color: #ccc; color: #aaa; cursor: default; }

/* ===== 视频 ===== */
.video-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 26px; }
.video-card { position: relative; border-radius: var(--radius); overflow: hidden; cursor: pointer; box-shadow: 0 2px 10px rgba(0,0,0,0.08); }
.video-card img { width: 100%; height: 240px; object-fit: cover; }
.video-card .play {
  position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%);
  width: 58px; height: 58px; border-radius: 50%;
  background: rgba(0, 0, 0, 0.4); border: 2px solid #fff;
  display: flex; align-items: center; justify-content: center; transition: 0.2s;
}
.video-card:hover .play { background: var(--primary); transform: translate(-50%, -50%) scale(1.1); }
.video-card .play::after { content: ""; border-left: 16px solid #fff; border-top: 10px solid transparent; border-bottom: 10px solid transparent; margin-left: 4px; }
.video-card .vt {
  position: absolute; left: 0; right: 0; bottom: 0; padding: 12px 16px;
  background: linear-gradient(transparent, rgba(0, 0, 0, 0.65)); color: #fff; font-size: 15px;
}

/* ===== 佰优在云南（门店统计） ===== */
.sichuan { display: grid; grid-template-columns: 1.2fr 1fr; gap: 40px; align-items: center; }
.sichuan .map-pic { border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow); }
.sichuan .map-pic img { width: 100%; }
.stat-row { display: flex; gap: 60px; margin: 28px 0 34px; }
.stat-row .stat b { font-size: 52px; color: var(--primary); font-family: Georgia, serif; }
.stat-row .stat span { display: block; font-size: 15px; color: var(--text-light); margin-top: 4px; }
.btn-more {
  display: inline-block; background: var(--primary); color: #fff;
  padding: 12px 34px; border-radius: 26px; font-size: 15px; letter-spacing: 2px; transition: 0.2s;
}
.btn-more:hover { background: var(--primary-dark); box-shadow: 0 6px 16px rgba(26, 156, 91, 0.4); }

/* ===== 社会责任 / 爱心文化 ===== */
.resp-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 26px; }
.resp-card { position: relative; border-radius: var(--radius); overflow: hidden; height: 300px; }
.resp-card img { width: 100%; height: 100%; object-fit: cover; transition: 0.4s; }
.resp-card:hover img { transform: scale(1.06); }
.resp-card .mask {
  position: absolute; inset: 0; display: flex; flex-direction: column;
  justify-content: flex-end; padding: 22px;
  background: linear-gradient(transparent 40%, rgba(0, 0, 0, 0.6)); color: #fff;
}
.resp-card .mask h3 { font-size: 20px; margin-bottom: 6px; }
.resp-card .mask p { font-size: 13px; opacity: 0.85; line-height: 1.6; }
.culture {
  display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: center;
}
.culture .pic { border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow); }
.culture .txt h2 { font-size: 28px; margin-bottom: 20px; color: #222; }
.culture .txt p { font-size: 15.5px; line-height: 2; color: #555; text-align: justify; }

/* ===== 品牌墙 ===== */
.brand-grid { display: grid; grid-template-columns: repeat(6, 1fr); gap: 20px; }
.brand-item {
  background: #fff; border: 1px solid #ececec; border-radius: var(--radius);
  height: 110px; display: flex; flex-direction: column; align-items: center; justify-content: center;
  gap: 6px; transition: 0.25s; cursor: pointer;
}
.brand-item:hover { border-color: var(--primary); box-shadow: var(--shadow); transform: translateY(-4px); }
.brand-item .blogo {
  width: 44px; height: 44px; border-radius: 10px;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 20px;
}
.brand-item img.blogo-img { width: 56px; height: 56px; object-fit: contain; }
.brand-item span { font-size: 14px; color: #444; }

/* ===== 页脚 ===== */
footer { background: #17301f; color: #b9cfc0; margin-top: 0; }
.footer-inner {
  max-width: 1200px; margin: 0 auto; padding: 54px 20px 26px;
  display: grid; grid-template-columns: auto 1fr auto; gap: 60px; align-items: start;
}
.footer-qr { text-align: center; }
.footer-qr .qr-box {
  width: 110px; height: 110px; border-radius: 8px; background: #fff;
  display: flex; align-items: center; justify-content: center; overflow: hidden; margin: 0 auto 10px;
}
.footer-qr .qr-box img { width: 100%; height: 100%; object-fit: cover; }
.footer-qr .qr-placeholder { font-size: 11px; color: var(--primary-dark); padding: 8px; text-align: center; }
.footer-qr span { font-size: 13px; }
.footer-info { font-size: 13.5px; line-height: 2.15; }
.footer-info a { color: #dcebe1; }
.footer-info a:hover { color: #6fd39c; }
.footer-info .ft-title { color: #fff; font-size: 16px; font-weight: 600; margin-bottom: 8px; letter-spacing: 2px; }
.footer-links { text-align: right; font-size: 13.5px; line-height: 2.4; }
.footer-links a { display: block; color: #b9cfc0; }
.footer-links a:hover { color: #6fd39c; }
.copyright {
  border-top: 1px solid rgba(255, 255, 255, 0.1); text-align: center;
  padding: 16px 20px; font-size: 12.5px; color: #7d998a;
}

/* ===== 新闻列表页 / 详情页 ===== */
.page-hero {
  margin-top: 68px; height: 240px; display: flex; align-items: center; justify-content: center;
  background: linear-gradient(120deg, var(--primary-dark), var(--primary)); color: #fff;
}
.page-hero h1 { font-size: 34px; letter-spacing: 4px; }
.page-hero .en { font-size: 12px; letter-spacing: 4px; opacity: 0.8; margin-top: 8px; text-align: center; }
.news-tabs { display: flex; gap: 12px; justify-content: center; margin: -20px 0 36px; position: relative; z-index: 2; }
.news-tabs a {
  background: #fff; padding: 8px 24px; border-radius: 20px; font-size: 14px;
  border: 1px solid #e3e3e3; color: #555; transition: 0.2s; box-shadow: 0 2px 8px rgba(0,0,0,0.05);
}
.news-tabs a.on, .news-tabs a:hover { background: var(--primary); border-color: var(--primary); color: #fff; }
.news-list { display: flex; flex-direction: column; gap: 22px; }
.news-item {
  display: grid; grid-template-columns: 280px 1fr; gap: 26px;
  background: #fff; border-radius: var(--radius); overflow: hidden;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06); cursor: pointer; transition: 0.25s;
}
.news-item:hover { transform: translateX(6px); box-shadow: var(--shadow); }
.news-item .pic { height: 190px; }
.news-item .pic img { width: 100%; height: 100%; object-fit: cover; }
.news-item .info { padding: 26px 30px 20px 0; }
.news-item .info h3 { font-size: 19px; margin-bottom: 12px; color: #2c2c2c; }
.news-item .info p { font-size: 14.5px; color: var(--text-light); line-height: 1.8;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.news-item .info .meta { margin-top: 16px; font-size: 13px; color: #aaa; display: flex; gap: 20px; }
.news-item .info .meta .cat { color: var(--primary); }
.article { background: #fff; border-radius: var(--radius); box-shadow: 0 2px 10px rgba(0,0,0,0.06); padding: 46px 54px; max-width: 920px; margin: 40px auto; }
.article h1 { font-size: 26px; line-height: 1.6; margin-bottom: 16px; }
.article .art-meta { font-size: 13px; color: #999; padding-bottom: 20px; border-bottom: 1px solid #f0f0f0; margin-bottom: 26px; display: flex; gap: 24px; }
.article .art-content { font-size: 16px; line-height: 2.1; color: #444; }
.article .art-content p { margin-bottom: 16px; text-indent: 2em; }
.article .art-content img { margin: 14px auto; border-radius: 8px; }
/* 富文本正文：图片/表格/标题等展示样式 */
.article .art-content img { max-width: 100%; height: auto; display: block; }
.article .art-content p img { text-indent: 0; }
.article .art-content table { border-collapse: collapse; width: 100%; margin: 16px 0; text-indent: 0; }
.article .art-content table td, .article .art-content table th { border: 1px solid #ddd; padding: 9px 13px; font-size: 15px; line-height: 1.7; }
.article .art-content table th { background: #f5f7f6; font-weight: bold; }
.article .art-content h1, .article .art-content h2, .article .art-content h3 { color: #222; margin: 22px 0 12px; line-height: 1.5; }
.article .art-content h1 { font-size: 22px; } .article .art-content h2 { font-size: 19px; } .article .art-content h3 { font-size: 17px; }
.article .art-content blockquote { border-left: 4px solid var(--primary, #3aa675); background: #f7faf8; padding: 10px 16px; margin: 14px 0; color: #666; text-indent: 0; }
.article .art-content ul, .article .art-content ol { padding-left: 2em; margin-bottom: 16px; text-indent: 0; }
.back-link { display: inline-block; margin: 0 auto 30px; color: var(--primary); font-size: 14px; }

/* ===== 门店页 ===== */
.store-toolbar { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; margin-bottom: 36px; }
.store-toolbar a { padding: 8px 22px; border-radius: 20px; font-size: 14px; background: #fff; border: 1px solid #e3e3e3; color: #555; transition: 0.2s; }
.store-toolbar a.on, .store-toolbar a:hover { background: var(--primary); border-color: var(--primary); color: #fff; }
.store-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.store-card { background: #fff; border-radius: var(--radius); padding: 26px 28px; box-shadow: 0 2px 10px rgba(0,0,0,0.06); transition: 0.25s; border-top: 3px solid transparent; }
.store-card:hover { border-top-color: var(--primary); transform: translateY(-4px); box-shadow: var(--shadow); }
.store-card h3 { font-size: 18px; margin-bottom: 12px; color: #2c2c2c; }
.store-card .line { font-size: 14px; color: var(--text-light); line-height: 1.9; display: flex; gap: 8px; }
.store-card .line i { color: var(--primary); font-style: normal; }

/* ===== 关于页 ===== */
.about-block { max-width: 920px; margin: 0 auto; }
.about-block h2 { font-size: 24px; color: #222; margin: 44px 0 18px; padding-left: 14px; border-left: 4px solid var(--primary); }
.about-block p { font-size: 15.5px; line-height: 2.1; color: #555; text-align: justify; margin-bottom: 12px; }
.contact-list { display: grid; grid-template-columns: repeat(2, 1fr); gap: 18px; margin-top: 22px; }
.contact-item { background: var(--bg-gray); border-radius: var(--radius); padding: 20px 24px; }
.contact-item b { color: var(--primary-dark); font-size: 15px; display: block; margin-bottom: 6px; }
.contact-item span { font-size: 14.5px; color: #555; line-height: 1.7; }

/* ===== 人才招聘 ===== */
.job-list { display: flex; flex-direction: column; gap: 16px; max-width: 900px; margin: 0 auto; }
.job-card {
  background: #fff; border-radius: var(--radius); overflow: hidden;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06); border: 1px solid transparent; transition: 0.2s;
}
.job-card.open { border-color: var(--primary); }
.job-head {
  display: flex; justify-content: space-between; align-items: center;
  padding: 22px 28px; cursor: pointer;
}
.job-head h3 { font-size: 18px; color: #2c2c2c; margin-bottom: 6px; }
.job-head:hover h3 { color: var(--primary); }
.job-meta { font-size: 13.5px; color: var(--text-light); }
.job-arrow { color: var(--primary); font-size: 18px; transition: transform 0.25s; }
.job-card.open .job-arrow { transform: rotate(180deg); }
.job-body { display: none; padding: 0 28px 26px; border-top: 1px dashed #e6ece8; }
.job-card.open .job-body { display: block; }
.job-body h4 { font-size: 15px; color: var(--primary-dark); margin: 18px 0 8px; }
.job-body ul { padding-left: 20px; }
.job-body li { font-size: 14.5px; color: #555; line-height: 2; }
.job-body p { font-size: 14.5px; color: #555; line-height: 1.9; }
.btn-apply {
  margin-top: 18px; background: var(--primary); color: #fff; border: none;
  padding: 10px 30px; border-radius: 22px; font-size: 14px; cursor: pointer; transition: 0.2s;
}
.btn-apply:hover { background: var(--primary-dark); }

/* ===== 表单卡片（报名/入驻） ===== */
.form-card {
  max-width: 720px; margin: 0 auto; background: #fff;
  border-radius: var(--radius); box-shadow: 0 2px 14px rgba(0, 0, 0, 0.07);
  padding: 36px 40px; border: 2px solid transparent; transition: border-color 0.3s;
}
.form-card label { display: block; font-size: 14px; color: #444; margin: 16px 0 7px; }
.form-card label i { color: var(--danger); font-style: normal; margin-left: 2px; }
.form-card input, .form-card select, .form-card textarea {
  width: 100%; font-family: inherit; font-size: 14.5px; padding: 11px 14px;
  border: 1px solid #dde3e0; border-radius: 8px; outline: none; background: #fbfcfb;
  transition: border-color 0.2s;
}
.form-card input:focus, .form-card select:focus, .form-card textarea:focus {
  border-color: var(--primary); background: #fff;
}
.form-card textarea { min-height: 110px; resize: vertical; line-height: 1.7; }
.form-card input[type=file] { padding: 9px; background: #fff; }
.form-card .row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 18px; }
.form-msg { min-height: 22px; font-size: 14px; margin-top: 12px; }
.form-msg.ok { color: var(--primary); }
.form-msg.err { color: var(--danger); }

/* ===== 供应商入驻优势 ===== */
.adv-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 22px; max-width: 1100px; margin: 0 auto; }
.adv-card {
  background: #fff; border-radius: var(--radius); padding: 30px 24px; text-align: center;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06); transition: 0.25s;
}
.adv-card:hover { transform: translateY(-6px); box-shadow: var(--shadow); }
.adv-card .adv-icon {
  width: 64px; height: 64px; margin: 0 auto 16px; border-radius: 18px;
  background: var(--primary-light); display: flex; align-items: center; justify-content: center; font-size: 30px;
}
.adv-card h3 { font-size: 17px; color: #2c2c2c; margin-bottom: 10px; }
.adv-card p { font-size: 13.5px; color: var(--text-light); line-height: 1.8; }

/* ===== 导航下拉二级菜单 ===== */
.nav-item { position: relative; height: 68px; display: flex; align-items: center; }
.nav-item > a { height: 68px; }
.nav-item .nav-chi {
  position: absolute; top: 68px; left: 50%; transform: translateX(-50%) translateY(8px);
  background: #fff; border-radius: 10px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.14);
  padding: 8px 0; min-width: 150px; text-align: center;
  opacity: 0; visibility: hidden; transition: 0.22s; z-index: 99;
}
.nav-item.has-chi:hover .nav-chi { opacity: 1; visibility: visible; transform: translateX(-50%) translateY(0); }
.nav-chi a {
  display: block; height: auto; padding: 10px 20px; font-size: 14px;
  color: #444; white-space: nowrap;
}
.nav-chi a:hover { color: var(--primary); background: var(--primary-light); }

/* ===== 发展历程时间轴 ===== */
.timeline { position: relative; padding-left: 28px; }
.timeline::before {
  content: ""; position: absolute; left: 7px; top: 6px; bottom: 6px;
  width: 2px; background: linear-gradient(var(--primary), #cfe9db);
}
.tl-item { position: relative; padding: 0 0 30px 26px; }
.tl-item:last-child { padding-bottom: 0; }
.tl-item::before {
  content: ""; position: absolute; left: -27px; top: 6px;
  width: 12px; height: 12px; border-radius: 50%;
  background: var(--primary); border: 3px solid #fff; box-shadow: 0 0 0 2px var(--primary);
}
.tl-year { display: inline-block; background: var(--primary-light); color: var(--primary-dark); font-weight: 700; font-size: 14px; padding: 4px 14px; border-radius: 14px; margin-bottom: 10px; }
.tl-body h3 { font-size: 17px; color: #2c2c2c; margin-bottom: 6px; }
.tl-body p { font-size: 14.5px; color: #555; line-height: 1.9; }

/* ===== 企业文化行 ===== */
.culture-line {
  background: var(--bg-gray); border-left: 4px solid var(--primary);
  padding: 14px 20px; border-radius: 0 8px 8px 0; margin-bottom: 12px !important;
  font-weight: 500; color: #333 !important;
}

/* ===== 企业荣誉 ===== */
.honor-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 22px; }
.honor-card {
  background: #fff; border-radius: var(--radius); overflow: hidden;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06); display: flex; transition: 0.25s;
}
.honor-card:hover { transform: translateY(-4px); box-shadow: var(--shadow); }
.honor-pic { width: 150px; flex-shrink: 0; }
.honor-pic img { width: 100%; height: 100%; object-fit: cover; }
.honor-info { padding: 18px 20px; }
.honor-year { display: inline-block; font-size: 12px; color: var(--primary-dark); background: var(--primary-light); padding: 2px 10px; border-radius: 10px; margin-bottom: 8px; }
.honor-info h3 { font-size: 16.5px; color: #2c2c2c; margin-bottom: 6px; }
.honor-info p { font-size: 13px; color: var(--text-light); line-height: 1.7; }

/* ===== 投诉处理标准步骤 ===== */
.std-image { margin-bottom: 26px; border-radius: var(--radius); overflow: hidden; box-shadow: 0 2px 12px rgba(0,0,0,0.08); }
.std-image img { width: 100%; display: block; }
.standard-steps { display: flex; flex-direction: column; gap: 14px; }
.step-item { display: flex; gap: 16px; background: var(--bg-gray); border-radius: 10px; padding: 16px 20px; }
.step-no {
  flex-shrink: 0; width: 32px; height: 32px; border-radius: 50%;
  background: var(--primary); color: #fff; font-weight: 700; font-size: 15px;
  display: flex; align-items: center; justify-content: center;
}
.step-title { display: block; font-size: 15px; color: var(--primary-dark); margin-bottom: 4px; }
.step-item p { font-size: 14.5px; color: #555; line-height: 1.9; margin: 0; text-indent: 0; }

/* ===== 投诉照片上传预览 ===== */
.photo-preview { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 10px; min-height: 0; }
.photo-preview:empty { margin: 0; }
.photo-thumb { position: relative; width: 86px; height: 86px; border-radius: 8px; overflow: hidden; border: 1px solid #e3e3e3; }
.photo-thumb img { width: 100%; height: 100%; object-fit: cover; }
.photo-del {
  position: absolute; top: 2px; right: 2px; width: 20px; height: 20px;
  background: rgba(0, 0, 0, 0.55); color: #fff; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 14px; cursor: pointer; line-height: 1;
}
.photo-del:hover { background: var(--danger); }

/* ===== 客诉公示卡片 ===== */
.pub-card {
  background: #fff; border-radius: var(--radius); box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06);
  padding: 20px 24px; margin-bottom: 16px;
}
.pub-head { display: flex; align-items: center; gap: 12px; margin-bottom: 10px; }
.pub-tag { flex-shrink: 0; background: #fdf0f0; color: var(--danger); font-size: 12px; padding: 3px 10px; border-radius: 10px; }
.pub-head h3 { font-size: 15.5px; color: #2c2c2c; flex: 1; }
.pub-date { font-size: 12.5px; color: #aaa; }
.pub-detail p { font-size: 14px; color: #555; line-height: 1.9; margin: 0 0 6px; }
.pub-detail b { color: var(--primary-dark); }

/* ===== 投诉处理进度查询 ===== */
.track-box { max-width: 860px; margin: 0 auto; }
.track-intro { text-align: center; margin-bottom: 26px; }
.track-intro h2 { font-size: 23px; color: #222; margin-bottom: 12px; }
.track-intro p { font-size: 15px; color: #666; line-height: 1.9; }
.track-intro p b { color: var(--primary-dark); }
.track-bar { display: flex; gap: 12px; max-width: 560px; margin: 0 auto; }
.track-bar input {
  flex: 1; min-width: 0; font-family: inherit; font-size: 15px; padding: 13px 16px;
  border: 1px solid #dde3e0; border-radius: 8px; outline: none; background: #fbfcfb;
  letter-spacing: 0.5px; transition: border-color 0.2s;
}
.track-bar input:focus { border-color: var(--primary); background: #fff; }
.track-bar button {
  flex-shrink: 0; background: var(--primary); color: #fff; border: none; cursor: pointer;
  padding: 0 34px; border-radius: 8px; font-family: inherit; font-size: 15px; transition: 0.2s;
}
.track-bar button:hover:not(:disabled) { background: var(--primary-dark); box-shadow: 0 6px 16px rgba(26, 156, 91, 0.32); }
.track-bar button:disabled { opacity: 0.6; cursor: not-allowed; }
.track-tip { text-align: center; font-size: 13px; color: #999; line-height: 1.9; margin-top: 24px; }
.track-count { font-size: 14px; color: var(--text-light); margin: 28px 0 14px; }
.track-count b { color: var(--primary); font-size: 17px; }
.track-empty {
  text-align: center; color: #888; font-size: 15px; line-height: 2.2;
  background: var(--bg-gray); border-radius: var(--radius); padding: 46px 20px; margin-top: 26px;
}
.track-empty span { display: block; font-size: 13.5px; color: #aaa; }

.track-card {
  background: #fff; border-radius: var(--radius); box-shadow: 0 2px 12px rgba(0, 0, 0, 0.07);
  padding: 22px 26px; margin-bottom: 18px; border-left: 4px solid var(--primary-light);
}
.track-card.wait { border-left-color: var(--primary); }
.track-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 10px; }
.track-code { font-family: Consolas, Menlo, monospace; font-size: 13px; color: var(--primary-dark); background: var(--primary-light); padding: 3px 10px; border-radius: 6px; }
.track-type { font-size: 12px; color: #8a6d3b; background: #fdf6e3; padding: 3px 10px; border-radius: 10px; }
.track-badge { margin-left: auto; flex-shrink: 0; font-size: 12.5px; padding: 4px 14px; border-radius: 12px; font-weight: 600; }
.track-badge.wait { color: var(--danger); background: #fdecea; }
.track-badge.done { color: var(--primary-dark); background: var(--primary-light); }
.track-title { font-size: 17px; color: #2c2c2c; margin-bottom: 8px; }
.track-meta { font-size: 13px; color: var(--text-light); margin-bottom: 16px; }

.track-steps { display: flex; background: var(--bg-gray); border-radius: 8px; padding: 16px 18px; margin-bottom: 16px; }
.track-step { flex: 1; position: relative; padding-left: 20px; }
.track-step i { position: absolute; left: 0; top: 3px; width: 11px; height: 11px; border-radius: 50%; background: #d8ded9; }
.track-step.done i { background: var(--primary); }
.track-step.active i { background: var(--primary); box-shadow: 0 0 0 4px rgba(26, 156, 91, 0.18); }
.track-step b { display: block; font-size: 13.5px; color: #9aa39d; }
.track-step.done b, .track-step.active b { color: #2c2c2c; }
.track-step span { display: block; font-size: 12px; color: #a5ada8; margin-top: 4px; }
.track-step.done span, .track-step.active span { color: var(--primary-dark); }

.track-content { border-top: 1px dashed #e6ece8; padding-top: 14px; }
.track-content p { font-size: 14px; color: #555; line-height: 1.95; margin-bottom: 8px; }
.track-content b { color: var(--primary-dark); }
.track-content .track-reply { background: var(--primary-light); border-radius: 8px; padding: 12px 16px; margin-bottom: 0; }

/* ===== 响应式 ===== */
@media (max-width: 960px) {
  .nav-menu { position: fixed; top: 68px; left: 0; right: 0; background: #fff; flex-direction: column; height: auto; display: none; box-shadow: 0 10px 20px rgba(0,0,0,0.1); }
  .nav-menu.open { display: flex; }
  .nav-menu a { height: 52px; width: 100%; }
  .nav-toggle { display: block; }
  .nav-extra .btn-supplier { display: none; }
  .banner-slide h2 { font-size: 30px; }
  .banner { height: 52vh; min-height: 360px; }
  .news-grid, .video-grid, .resp-grid, .store-grid { grid-template-columns: 1fr; }
  .brand-grid { grid-template-columns: repeat(3, 1fr); }
  .sichuan, .culture { grid-template-columns: 1fr; }
  .news-item { grid-template-columns: 1fr; }
  .news-item .info { padding: 0 22px 22px; }
  .footer-inner { grid-template-columns: 1fr; gap: 30px; text-align: center; }
  .footer-links { text-align: center; }
  .article { padding: 30px 22px; }
  .contact-list { grid-template-columns: 1fr; }
  .stat-row { gap: 36px; }
  .adv-grid { grid-template-columns: repeat(2, 1fr); }
  .form-card { padding: 26px 20px; }
  .form-card .row-2 { grid-template-columns: 1fr; }
  .honor-grid { grid-template-columns: 1fr; }
  .nav-item .nav-chi { display: none; }
  /* 进度查询：窄屏下输入框与按钮改为上下排列，时间轴改为纵向 */
  .track-bar { flex-direction: column; }
  .track-bar button { padding: 13px 0; }
  .track-steps { flex-direction: column; gap: 14px; }
  .track-card { padding: 20px 18px; }
  .track-badge { margin-left: 0; }
}